Issue
On the Stage 1 (Sync Data) page of Archive Shuttle, a column is shown called Needs Provisioning. This article explains what that means in relation to Archive Shuttle
Solution
The Needs Provisioning column is related to the Archive Shuttle Office 365 Leavers process. When the column has a checkmark in it, it means that the provisioning process has not yet completed. Provisioning consists of:

  • Creation of a cloud-only account
  • Setting any required legal hold
  • Applying for an appropriate license
  • Synchronizing the information from Office 365 to Archive Shuttle

Note: Confer with Microsoft to determine whether the terms of your licensing agreement are impacted by the legal hold feature.

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