Issue
Archive Shuttle 6.7 has two types of EV Collector module. As well as the traditional module a new style module can be installed which uses EWS to collect shortcut information. This article explains how to verify which type of module is installed.
Solution
The type of EV Collector module which is installed can be verified by opening the Windows Service Control Manager. Below is an example screenshot showing the new EWS module:

Note:

From Archive Shuttle version 9.9 all shortcut collection operations are processed by Shortcut Process module.

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