Accessing the Web Interface

The Archive Shuttle User Interface is fully web-based. This allows archive migrations to be performed from anywhere in an organization from an Internet browser. It also means that archive migrations can be managed externally by partners of the migration organization. We recommend that HTTPS be enabled in that situation.
The following table shows the browsers that can be used to access the Archive Shuttle interface:

Browser Supported?
Internet Explorer 8 No
Internet Explorer 9 Yes
Internet Explorer 10 Yes
Internet Explorer 11 Yes
Firefox No
Chrome No
Opera No
Chromium No
Opera No
Safari No

Note: Internet Explorer 10 requires that the Compatibility View for local intranet sites setting to be disabled. Additional information is available in the section:Disable Internet Explorer 10 Compatibility View Setting

General Information

All pages share a common look and feel within the Archive Shuttle user interface.
On the left side is the main navigation area. It is used to jump from page to page, where every page controls a different aspect of Archive Shuttle.
Along the top are “Actions”, which are context sensitive to each page.
The following pages are available:

  • Progress & Performance: Provides an overview of the status of the migration.
  • System Health: Shows key information about the health of the migration environment.
  • User Information: Allows an administrator to see detailed information gathered about users.
  • Bulk Mapping: Provides tasks to create container mappings.
  • Manual Mapping: Provides tasks to create single container mappings.
  • Existing Mapping: Provides tasks to manipulate existing mappings
  • Offline Media: Allows configuration of offline media (e.g., disk shipping)
  • Stage 1 (Sync Data): Provides detailed information on the migration status for each Container mapping. This is the “Item Sync” status for the container.
  • Stage 2 (Switch User): Provides detailed information on the migration status for each Container mapping. This is the “Workflow” status after switching a container to the target environment.
  • Link Statistics: Provides detailed information on the migration status for each Link.
  • Performance: Provides a detailed hourly performance overview of the migration and allows selection of date/time ranges to see this data historically and graphically
  • Failed Items: Provides information on items that have failed to export or import
  • Index Fragmentation: Shows information about SQL Index Fragmentation
  • License: Provides information on the licenses available for migration
  • Support Bundles: Allows the creation and manipulation of log file bundles that are helpful to QuadrotechSupport Engineers.
  • AS Modules: Allows an administrator to control the configuration of modules deployed in the environment
  • Active Directory: Provides a list of Active Directory domains and allows for them to be scanned for users.
  • User Groups: Provides an administrator the ability to manage Archive Shuttle groups. These are used as aids when selecting containers to migrate.
  • EV Environment: Provides an overview of the Enterprise Vault Environment. It’s also used to add new environments and various Enterprise Vault related collection tasks.
  • EV Retention Mappings: Provides insight into Enterprise Vault Retention Category mappings that are needed for the migration.
  • Links: Provides an overview of Links, allows creation of an Archive Shuttle Item databases as well as enabling Map Modules to Links.
  • Workflow Policies: Allows an administrator to review the commands within a workflow, modify workflows and add new workflows.
  • Migration Filters: Allow an administrator to construct filters that can filter the data during migration.
  • System Configuration: Allows an administrator to fine-tune the migration environment

Grids / Tables

All grids / tables throughout the Archive Shuttle Web Interface have common functionality, which will not be explained in every section individually, but is provided here for your reference.
Many of the grids / tables can be sorted and filtered as required.
Sorting can be achieved by clicking on the appropriate column header. Ascending versus descending order is achieved by clicking on the column heading a second time.
Filtering is provided on many columns by the means of the textbox below a column header. Data entered into this text box will cause Archive Shuttle to “filter by” on that column. The small “antenna” symbol behind the textbox can be used to change the type of filter, with the following being common options that are available:

  • Begins with
  • Contains
  • Doesn’t contain
  • Ends with
  • Equals
  • Doesn’t equal

It is possible to combine multiple column filters to further enhance the displayed data in the grid / table.
In order to apply the filter, which may contain multiple columns/selections click on the ‘Apply’ button at the right of the filter row.
A second filtering option is provided by the little “antenna” symbol behind the header name of a column. It provides a Microsoft ® Excel ® like filtering interface which lists the following values for an easy selection:

  • (All): Does not apply a filter, displays All Items
  • (Blanks): Only displays items that do not have a value
  • (Non blanks): Only displays items that have a value, hiding blank values
  • Values: Aggregated list of values from that column to choose from

All grids provide standard paging functionality. It is possible to see the current page, and select to view another page from the pager at the bottom of the grid.

Progress & Performance

The Progress and Performance Dashboard provides an administrator with an overview of the current state of the archive migration project. The following information is displayed:

Item Description
Status User finished migration:
Percentage of mapped containers that have been through the complete workflow
Stage 1 (Synced):
Percentage of users that have been synched.
Stage 2 (Switched):
Percentage of enabled users switched to target
Basic statistics Data gathered for the migration, including:

Total number of users


Total number of mailboxes


Total number of archives

Archived Items

Total number of archived items

Archived Items Size

Size Total size of the archived items


Total number of containers that have been mapped

Enabled for Sync (Stage 1)

Total number of containers that are in Stage 1

Enabled for Switch (Stage 2)

Total number of containers that are in Stage 2

Finished Migration

Total number of containers that have finished migration

Last 10 Workflow Completed Users Last ten users that have fully completed their migration workflow
Clicking in this area will move you to the Stage 2 screen within the Admin Interface.
Export Speed GB/h
Extraction Speed Items/h
Ingestion Speed GB/h
Ingestion Speed Items/h
Export and import speed per hour, calculated from the last ten minutes values
Overall Performance Collection, Export and Import performance broken down into a timetable.

  • Last ten minutes
  • Last hour
  • Current day
  • Current week
  • Current month
  • Current quarter
  • Last 6 months
  • Current year
  • All
Archive Statistics For how many archive have archive statistics been received.
Archive statistics are:

  • Count of items in an archive
  • Size of items in an archive
  • Count of shortcuts in mailbox belonging to this archive
Collected Items How many items need to be collected in total (based on archive statistics), and how many have already been collected.
Current Activity
  • Running Export Item Count
  • Running Imports Item Count
  • Failed Export item Count
  • Failed Import Item Count
  • Running Export Item Size
  • Running Import Item Size
  • Failed Export Item Size
  • Failed Import Item Size
Exported Items
Exported Size
Imported Items
Imported Size
Exported and imported count/size as a percentage

The Dashboard can optionally be switched to show all of this information for a specific link order to more closely monitor a particular part of the migration project.
It is also possible to show the extraction and ingestion speed in items per second, rather than items per hour.
Optionally, you can configure the page’s widgets to display compressed sizes.

System Health

The dashboard provides an administrator with an overview of storage and other health parameters that may affect the migration being undertaken. If a problem is detected a yellow triangle will be visible in the user interface and a number. The number represents the number of problem types.
The page is divided into the following sections:

Section Description
Modules Information relating to the status of modules. Those with issues will be shown with a warning symbol. Hover over those items and a tooltip will give more information.
In addition this page shows details relating to any credentials which have been configured to be used by the system to access resources.
Storage Paths Shows information about the storage paths used by the system.
Miscellaneous Any retention categories that are not mapped to a target environment are displayed here.
Events Status events will be shown on this page. A list of events that may be displayed are described in this article.
Sync Details relating to environment sync activities will be shown on this page.

Free space on a staging area location is color coded as shown in the following table:

Highlighting Reason
No highlighting Free space is above 100 GB
Yellow Free space is below 100 GB
Red Free space is below 50 GB

In addition, the System Health page gives an overview of any modules that are disabled or otherwise not running. This is shown at the top left of the screen in the Admin Interface.
If all available Office 365 licenses are already assigned and there is no available license left, on the Events tab on the System Health page displays a warning message.
The Link information at the bottom of the page also highlights the ‘Used’ space on each link. Used space is defined as the used space from disk. This is also color coded for ease of identifying a potential problem, as follows:

Highlighting Reason
No highlighting Used space is within normal parameters
Yellow Used space is between 75% and 90% of the maximum allowed
Red Used space is above 90% of the maximum allowed

If the Used Space reaches 100% on a link, exporting of data will be stopped until data has been imported, even if there is still free disk space available on disk. This is further illustrated as follows:
Note: High and low watermarks can be adjusted from the Links page in the Archive Shuttle UI.

The link information that is included also gives an indication of the indexing performance on the target (if the target is Enterprise Vault). The Index Incomplete column shows the number of items that are waiting to be indexed on the target environment. This information is updated once per minute by the EV Import module.

Note: If the Index Incomplete column shows a large value, it might indicate an issue with indexing in the target environment, which should be investigated.

User Dashboard

The dashboard provides comprehensive information that has been discovered about a specifiable user. The following information is displayed:

Item Description
Basic User Information Shows information about the user such as the User SID, login name, OU where the Active Directory account resides.
In addition, the user address can be displayed. This might be helpful to confirm the chosen user identify.
Mailboxes Shows detailed information relating to the user mailbox, and personal archive as discovered by Archive Shuttle.
Archives Displays detailed information relating to the primary Enterprise Vault archive that has been discovered for the user.
Migration Status Information relating to the migration can also be viewed, if this user is currently mapped for migration. The information includes the number of items, priority, number of failed items and information relating to the size of the arhive.
The information is also displayed graphically as a series of pie charts at the bottom of the screen.
Stage 2 Status This section shows the current state of any Stage 2 commands which have run on this user.

When migration is underway, this page will show additional information related to the migration. This includes statistics and overall progress graphs. It is also possible to see the Failed Items for a selected user/migration by clicking on the hyperlink on this page.

Module Dashboard

Valuable information about module-level responsiveness can be gained from the Module Dashboard in Archive Shuttle. Using the dashboard it is possible to see detailed information relating to the operations being performed by particular modules on particular servers involved in the migration. For example, if new mappings have just been created, and yet one or more Enterprise Vault Export modules are showing no items being exported, it may indicate an area that should be investigated further.

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