Journal Commander has the option to handle invalid of changed addresses. A changed address can occur when a primary SMTP address is changed on a user object.
When Journal Commander performs an O365 Sync operation the user mapping in Journal Commander will be marked as ‘changed address’.
The ‘Repair changed address’ button can be used to update/replace the Primary SMTP Address in all the appropriate Journal Commander database tables for the selected user mappings.
If a user mapping is not enabled for import the change of address will be immediate, as there is only a small update required. For a user mapping which is enabled for import the change of address may take a few minutes because there could be a large number of updates required.