A user cannot login in to Radar Reporting and gets message saying, “An error Occurred during login.”
The Radar Classic role is missing for the account; therefore, the user has no rights to access to Radar Reporting.
- Log in to TMS with an administrator account:
- Either via Radar Reporting > USER MANAGEMENT > Manage Users button.
- Or via https://account.quadro.tech
- Click Users in TMS and search for the user that should have access to Radar Reporting.
- Assign the Radar Classic role to the desired user.