Overview

Throughout the onboarding you may see Status message in TMS: Tenant not connected.

Steps

To resolve this issue you have to follow these steps:

  1. Log in to TMS (https://account.quadro.tech/) as System Administrator of Nova
  2. Click on Connect Tenant button
  3. Fill in the tenant name you want to connect. E.g. myTenant.onmicrosoft.com and click Proceed
  4. Make sure you are logging as the user with Global Admin account of that tenant and click Accept

  5. When permission are accepted you will be returned back to TMS Client. The button Connect Tenant will change to Resync Tenant. Status will change to Tenant connected and details about tenant will be populated.

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