Issue
Microsoft provides the capability to enable Microsoft Teams and Skype for Business Online Call Quality analysis and reporting. This is via the Call Quality Dashboard (CQD).
We are often asked if we can use Nova Reports to view this information.
Solution
Unfortunately at the moment this data is not available from Microsoft via an API call, so we are unable to collect this data. That means we can’t currently create Nova Reports using this data.
We review this capability from time to time, and will provide updates here.

Print Friendly, PDF & Email