Issue:
The following error may be logged by PST Flight Deck when trying to ingest data in to Office 365:
 
2016-07-29 15:17:19Z|ERROR|P:4408|T:14|Office365WorkerTask|Problem with file EXCEPTION: QUADROtech.FlightDeck.PostProcess.SerializedException: No credentials / unable to load credentials
2016-07-29 15:17:19Z|WARN|P:4408|T:14|Office365TaskProcessor|[Primary]: Worker task encountered an error for PST [-64] [\\server\uploads$\-64_rowi_616051231126298356.pst] (WorkerId:4). Reporting error.
EXCEPTION: QUADROtech.FlightDeck.PostProcess.SerializedException: No credentials / unable to load credentials   
    at QUADROtech.FlightDeck.PostProcess.GenericWorkerTask`3.Execute(CancellationToken cancellationToken, Int32 workerId)   
    at QUADROtech.FlightDeck.PostProcess.GenericTaskProcessor`1.ProcessWorkItem(TWorkItem item)
2016-07-29 15:17:19Z|DEBUG|P:4408|T:14|Office365WorkItemProvider|Removing PST [-64] from local processing files [keeping in storage: yes]]
2016-07-29 15:17:19Z|INFO|P:4408|T:14|Office365WorkItemProvider|Updating status for PST [-64] status [Failure] – Text: [QUADROtech.FlightDeck.PostProcess.SerializedException: No credentials / unable to load credentials   
    at QUADROtech.FlightDeck.PostProcess.GenericWorkerTask`3.Execute(CancellationToken cancellationToken, Int32 workerId)   
    at QUADROtech.FlightDeck.PostProcess.GenericTaskProcessor`1.ProcessWorkItem(TWorkItem item)], Code: [No credentials / unable to load credentials]
2016-07-29 15:17:20Z|INFO|P:4408|T:14|Office365WorkItemProvider|Updating MigrationStatus for PST [-64] with status [Failure] – MigrationFailed
2016-07-29 15:17:20Z|DEBUG|P:4408|T:14|Office365TaskProcessor|[Primary]: Worker task finished [-64] [File:\\server\uploads$\-64_rowi_616051231126298356.pst] (WorkerId:4)   
 
Solution
To resolve this issue it is necessary to logon to the appropriate server using the credentials that the service is running under.
Then run the credentials editor, and enter or update the credentials that are needed for the module to connect to Office 365.
 

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