Overview

The Stage 2 command, AssignArchive may fail with the following entries in the TRACE-enabled EV Provisioning module log file:

2013-08-16 05:57:35Z|INFO|P:7576|T:4|CoreCommands| -> Got 1 commands
2013-08-16 05:57:35Z|INFO|P:7576|T:4|Logic|Got Command AssignArchive
2013-08-16 05:57:36Z|INFO|P:7576|T:7|EVSharedArchives|AttachArchiveToLegacyMbxDn for Archive: [14E043F1265F59945BBEBB14CD7CBB5771110000L1-EV10-11.domain1.forest1.lab.quadrotech-it.com] | LegacyDN: [/o=QUADROTECHLABORG1/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=anko0017bf]
2013-08-16 05:57:36Z|WARN|P:7576|T:7|EVSharedArchives|Error occured while trying to Attach Mailbox to user. Mailbox /o=QUADROTECHLABORG1/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=anko0017bf seems to be not provisioned yet.
2013-08-16 05:57:36Z|ERROR|P:7576|T:7|Logic|Error while assigning Archive.
EXCEPTION: System.Exception: Mailbox /o=QUADROTECHLABORG1/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=anko0017bf seems not provisioned yet.
at ArchiveShuttle.Module.EVProvisioning.EVSharedArchives.AttachArchiveToLegacyMbxDn(String legacyMbxDn, String archiveId, String EVSQLServer, String EVDirectoryDBName, String BillingAccountSID, EVArchiveTypeEnum ArchiveType, Boolean OverrideSID, List`1 OverrideSIDList)
at ArchiveShuttle.Module.EVProvisioning.Logic.AssignArchiveWth(Object ModuleCommandObj)
2013-08-16 05:57:36Z|TRACE|P:7576|T:7|ModuleClient|>> SetCommandResult
2013-08-16 05:57:36Z|TRACE|P:7576|T:7|ModuleClient|>> CallWebService
2013-08-16 05:57:36Z|TRACE|P:7576|T:7|ModuleClient|Communication attempt number: 1

It indicates, that

  • the user is not in the correct Enterprise Vault provisioning group in the target environment, or
  • incorrect user is assigned to the EV archive in the target environment.

Solution

  1. Add the user to the appropriate provisioning group, and run the provisioning task in the Enterprise Vault target environment.
  2. Check, e.g. via Archive Shuttle Bulk Mapping screen, if the correct user in the target environment/domain is assigned to the EV archive in the target.
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