Issue
Import path for Offline Media was set as a local path and the ingestion is not starting.
Solution
Archive Shuttle ingest modules are searching for an UNC path and not for a local path. Therefore, the ingestion will not start.
You should use an UNC path with proper permissions when you are adding an Import path on the Offline media screen in the Archive Shuttle user interface.
If the path was already added as a local path, and you want to change it, you can do it in the LinkPath table in the Archive Shuttle Directory database.
For more information contact support.

Print Friendly, PDF & Email