Issue
In some organizations using a user with Global Admin rights is not desirable. This article describes an alternative approach.
Solution
For both PST Flight Deck and Archive Shuttle, a user can be giving a ‘customized administrator’ role, containing:

  • Exchange Administrator
  • User Management Administration

This is shown in the screenshot below:

With those options enabled, the required permissions will be available. When entering this user information into the appropriate Credentials Editor ( in the Archive Shuttle or PST Flight Deck) the checkbox should be enabled next to Global Administrator.
Note: The global administrator account needs to be able to authenticate using basic authentication.

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