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DateRelevanceViews Displaying 1-25 of 350
Unable to connect tenant to a sub-organization in a multi-tenant organization in TMS (4375156)

Getting permissions errors such as the following when trying to Setup Reporting and connect a tenant for the first time in a sub-organization:<br><br><img alt="Untitled.jpg" src="https://questsoftw...

Product(s): Nova
Last Updated On: 3/19/2024
NA rating | 5 views
Knowledge Article
Microsoft Permissions for Reporting (4311544)

To be granted access to Nova Reporting, you need to accept Microsoft permissions during the on-boarding process of connecting your tenant.

Product(s): Nova
Last Updated On: 2/19/2024
NA rating | 1520 views
Knowledge Article
Re-authorize Nova application (4368968)

Metadata collected via Graph API are not collected, or Azure AD application permissions changed Please use the steps below to re-authorize Nova Read-Only Access Azure AD application to update the p...

Product(s): Nova
Last Updated On: 11/1/2023
NA rating | 339 views
Knowledge Article
The "License Management" feature is grayed out in the Nova/365 Analytics menu (4373798)

The &quot;License Management&quot; feature won&#39;t be available and the option is greyed out as it is part of the DPC module and not the Reporting module. ... DPC needs additional setup and cost ...

Product(s): Nova
Last Updated On: 10/30/2023
NA rating
Knowledge Article
SOFTWAREONE - Service Account for reporting and CBA enablement (4369321)

Why the Service account for reporting has been in the &quot;Pending&quot; status for days and/or how to enable Certificate-based Authentication (CBA)? ... Microsoft disabled basic authentication an...

Product(s): Nova
Last Updated On: 10/27/2023
NA rating | 935 views
Knowledge Article
Re-authorize SoftwareONE 365 Analytics application (4368967)

Metadata collected via Graph API are not collected, or Azure AD application permissions changed. ... Please use the steps below to re-authorize SoftwareONE Cloud Insider - Read Only Azure AD applic...

Product(s): Nova
Last Updated On: 10/27/2023
NA rating | 362 views
Knowledge Article
How the Inactive Users by Service report in Nova/365 Analytics determine this data? (4373385)

What does the Inactive Users by Service report in Nova/365 Analytics categorize as an inactive user in Microsoft 365? ... Inactive users are those who have not logged in to Microsoft 365 for a spec...

Product(s): Nova
Last Updated On: 9/28/2023
NA rating | 71 views
Knowledge Article
No Data - Inactive Users by Service report. (4297379)

Inactive Users by Service report in Nova shows no data, but the Usage reports in the Microsoft 365 Admin Center has data there. ... The following possible issues have also been checked: ... The app...

Product(s): Nova
Last Updated On: 9/22/2023
NA rating | 828 views
Knowledge Article
Unexpected data in the MessageStats report related to Mimecast (4372466)

The Last Message Received in a Group List report isn&#39;t showing all records from the past and some date columns are displaying unexpected date values (i.e.&quot;0-Jan-1900&quot;) which are discr...

Product(s): Nova
Last Updated On: 7/28/2023
NA rating | 176 views
Knowledge Article
Uncommon measurements in Nova reporting data sources (4372305)

The implementation ETA for this is being targeted by the second week of August 2023.

Product(s): Nova
Last Updated On: 7/17/2023
NA rating | 162 views
Knowledge Article
User cannot log in or use Nova Reporting (4294167)

A user cannot log in to Nova Reporting and gets an &quot;Access Denied&quot; error message(s) Role(s) is missing for the account; therefore, the user has no rights to access Nova. ... <div class="Q...

Product(s): Nova
Last Updated On: 6/12/2023
NA rating | 205 views
Knowledge Article
Does Nova/365 Analytics have reports about Microsoft 365 Defender data? (4371435)

Are there reports available for Microsoft 365 Defender for endpoint? ... which is part of the Mail Traffic report.

Product(s): Nova
Last Updated On: 5/12/2023
NA rating | 249 views
Knowledge Article
DPC – On-Premises Filtering (4289054)

One common request we get is how to design DPC policies that apply only to objects that are on-prem, or objects that are in the cloud. ... For example, I might want a policy to assign all on-prem a...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 66 views
Knowledge Article
Nova IP Addresses (4294004)

Some companies have Conditional Access requirements, to lock down the service accounts to only be able to access their environment from a whitelisted IP range. ... You can do the same for Nova serv...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 614 views
Knowledge Article
Reauthorize a Tenant in Nova (4301119)

The cloud world is changing constantly, and so is the data flowing through it. ... Nova is provisioned with set of authorizations, and if the data is changed, the authorization needs to be changed ...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 823 views
Knowledge Article
DPC IP Addresses (4301091)

Some companies have Conditional Access requirements, to lock down the service accounts to only be able to access their environment from a whitelisted IP range. ... You can do the same for the Nova ...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 161 views
Knowledge Article
Reporting with Nova about Microsoft Teams Call Quality (4301446)

Reporting with Nova about Microsoft Teams Call Quality <div class="pf-content"><p><strong>Issue</strong><br>Microsoft provides the capability to enable Microsoft Teams and Skype for Business Online...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 152 views
Knowledge Article
Issues with generating heat maps and large datasets (4293649)

Our engineering team is aware of this issue.

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 183 views
Knowledge Article
Scheduled reports are not being generated and sent to recipients (4300154)

Scheduled reports that have already been created have not been generated to sent to its recipients. ... A custom report with a high amount of fields/columns can create an abnormally long API request.

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 735 views
Knowledge Article
Is it possible to have more than one tenant connected to a single Nova/365 Analytics Organization? (4371229)

Can you connect more than one Azure tenant to a single Nova/365 Analytics organization in TMS? ... N/A The default setup is to have 1 to 1 (1 Nova/365 Analytics instance per O365 tenant). ... and a...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 279 views
Knowledge Article
Why a report has no data (4369239)

You may come across the notification ‘There is no data for this chart‘ as you are building a report. ... There are a few reasons for this, including: <ul><li>The data is being filtered in a way tha...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 704 views
Knowledge Article
Enable Microsoft Audit logs for more reporting (4268632)

Nova is using few methods to collect metadata where event based webhooks to Microsoft 365 Audit logs are one of them.<br> When the Microsoft 365 Audit logs are not enabled, some of the reports are ...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 978 views
Knowledge Article
Reports metadata not up to date (4217257)

Reports could display not actual metadata. ... Metadata are collected via PowerShell cmdlets and Graph API calls from different Microsoft&#39;s data sources which are updated by Microsoft in differ...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 279 views
Knowledge Article
What happens if a user that configured a report in Schedule Center is removed from TMS in the organization? (4370932)

If reports in Schedule Center are tied to the user/creator who created them and leaves de company so it has to be removed from the Users list in TMS, Will this action also delete the scheduled repo...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 318 views
Knowledge Article
Disable anonymization of data for Reporting (4299611)

Some data presented in Nova Reporting may be anonymized, such as identifiable names, groups and sites. ... This is due to a change in the Microsoft Graph Reports API, which enables anonymization of...

Product(s): Nova
Last Updated On: 5/7/2023
NA rating | 1521 views
Knowledge Article
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