Overview

Migration Agent crashes without any obvious reason. Migration Agent logs do not contain any errors.

Details

Error pop-up will be displayed:
MA crash window

Solution

This issue is caused by using the incorrect .NET framework version. To fix this issue, the correct .NET framework version must be used:

  1. Go to Migration Agent install directory. It is usually located here: c:\Program Files (x86)\Quadrotech\Migration Agent\ or c:\Program Files\Quadrotech\Migration Agent\
  2. Locate file MigrationAgent.exe.config and open it
  3. Search for line <supportedRuntime version=”v2.0.50727″/>
  4. Replace this line with: <supportedRuntime version=”v4.0.30319″/>
  5. Save and close the file
  6. Execute the ResetMigrationAgent.exe file located in default installation directory.

 
 

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