Sometimes the installation of the Archive Shuttle modules may fail if the communication between the modules and the Core is via a web proxy. This article describes one solution to this issue.
It is possible to launch the MSI file with a parameter to prevent the installer from checking that it can communicate with Archive Shuttle Core. The installation of the modules will then be successful. To install the modules in this manner, execute the following:
MSIEXEC /i ProductName.msi DONT_CHECK_WEBSERVICE="1"
(Replacing “ProductName” with the full name of the MSI)
Later in installer wizard below notation of proxy setting is important to pass the test:
- Tick Use proxy
- Hit Check server, if the syntax is correct and the proxy is reachable the test will pass like on the picture below