Note: Before installing any Archive Shuttle Modules, check that all the prerequisites for the planned installation have been fulfilled.
To determine which modules to install on which servers, refer to the Planning Guide. Archive Shuttle modules are 32 Bit and can be installed on Windows 2003 servers if required (for example, when extracting data from older versions of Enterprise Vault).
For a list of supported operating systems for the Archive Shuttle modules, see the Archive Shuttle Compatibility Guide.
The following modules require .NET Framework 4.6.1:

  • EVCollectorModule40
  • ExchangeExportModule
  • ExchangeImportModule
  • ImageMasterModule
  • ImapModule
  • Office365Module
  • NativeformatImportModule
  • NativeFormaMapiImportModule
  • PowerShellModule
  • PowerShellScriptExecutionModule
  • ShortcutProcessModule40
  • SourceOneModule

Note: The Office 365 module requires PowerShell v3 and the Azure AD Commandlets and may need to be installed on some Operating Systems.
If the module installer does not find this prerequisite on the system where it is being run it will provide an option to connect to the Internet in order to download it.

Configuring Outlook for Modules

This section contains general guidance relating to the configuration of Outlook for the modules that require it (see above).

Supported Versions

Archive Shuttle has several modules requiring Outlook. For a list of supported Outlook versions, see the Archive Shuttle Compatibility Guide.
Note: There are special situations where 64-bit modules, using 64-bit Outlook may be used. Contact Support for more information.
Note: 32-bit Outlook 2013 has been shown by some customers to not work too well when migrating data to PST file. If this is a target for the migration, use Outlook 2010 instead.

Outlook Profile

The Outlook Profile should be configured as follows:

  • The profile should be for the appropriate mailbox (e.g., if ingesting to Exchange 2010/2013, then the profile should be for the user account that is running the service and performing the ingestion)
  • The profile should be created for the appropriate user (if different accounts are used for different modules, make sure the profile is created after logging into Windows as that user)
  • The profile should be an online profile (not cached mode)

Max Recipients and Max Attachments

We recommend that the following registry key be configured:
HKEY_CURRENT_USER\Software\Microsoft\Office\<version>\Outlook\Options\Mail

Key Type Value
RecipientMax DWORD 0xffffffff
AttachmentMax DWORD 0xffffffff

This will enable MAPI to better handle messages with many recipients and many attachments.
Additional information on this setting is available from the Microsoft Knowledgebase.

SharedMemMaxSize

We recommend that the following registry key be configured:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Messaging Subsystem\Applications\Outlook

Key Type Value
SharedMemMaxSize DWORD 800000

This will enable better memory handling for MAPI.
Additional information on this setting is available from the Microsoft Knowledgebase.

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