Overview
Mac users report to PST Flight Deck (FD) under specific accounts, which need to be mapped to AD accounts. This mapping should be done automatically by FD. However, there are some situations, when this automatic process fails and must be done manually.
Details
There are few conditions when automatic mapping of Mac user and AD account fails:

– Mac user is used on more than one Mac computer
– There are more than one mailbox in the Mac Outlook profile

Prerequisites

Manual mapping is done via the FlightDeckToolBox and MappingFile.csv
FlightDeckToolBox is a command-line tool that can be requested from Quadrotech.
MappingFile.csv is a CSV file where a Mac user identified in FD is mapped to an AD account.

Steps

1) Download and unpack the FlightDeckToolBox tool
2) Edit  <connectionStrings> in the file FlightDeckToolBox.exe.config (you can copy that string from c:\Program Files\QUADROtech\PST FlightDeck\Core Service\vcare.PstMigrator.Service.exe.config)
3) Prepare the MappingFile.csv
KB for MappingFile.csv preparation is here:
4) Start cmd from within FlightDeckToolBox with option and file you created in step 3 as a parameter:
FlightDeckToolBox.exe /matchmacusers MappingFile.csv
Note
Be aware that user type Mac OS user should not be enabled for migration. 
After mapping user type Mac OS user will be fused with AD account and only User Account will be left, which can be enabled afterward.

Loggin of FlightDeckToolBox.exe is stored with other FD logs in this file:
c:\Program Files (x86)\QUADROtech\Logs\FlightDeckToolBox.log
References
FlightDeckToolBox is command line tool that can be downloaded from Quadrotech ftp: https://ftp.quadrotech-it.com/support/FlightDeckToolBox.zip.

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