Issue

In some source environments, it has been seen that items are archived in a folder-less location, for example, Top of Information Store. These items are ‘above’ the Inbox in the folder hierarchy.
When extracted they are effectively folder less since they can not be ingested into a target archive. This article explains how to set the folder-less item handling with Archive Shuttle.

Solution

On the System Configuration screen, tab General System Settings, section Folder, there is a setting which allows to specify a folder for the folder-less items described earlier in this article:

Note:

The screenshot is taken from Archive Shuttle v9.9
The folder name does not need to be a folder which exists in the target, Archive Shuttle will create it if required. There are no additional requirements other than to set this value and save the changes to the configuration. Each import module will use that setting the next time the import starts.

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