Overview

When attempting to ingest into EV 12, the following error may be seen.
EXCEPTION: System.Runtime.InteropServices.COMException (0x80040306): An internal failure occurred. Internal Error: ‘Class not registered  (0x80040154)’.

Details

When attempting to ingest into EV 12, the following error may be seen:
2016-10-04 08:42:59Z|WARN|P:3076|T:18|PstProcessor|Message [[AAAAACvje0bsrCZMoF6Sd+Xyy8LkBCAA]: Subj: [SENT01 Item:EMAIL Format:HTML – Embedded…], Size: [6355]] corrupted?? id: [2004E4]
2016-10-04 08:42:59Z|TRACE|P:3076|T:18|PstProcessor|Corruption detail.
EXCEPTION: System.Runtime.InteropServices.COMException (0x80040306): An internal failure occurred. Internal Error: ‘Class not registered  (0x80040154)’.
   at KVS.EnterpriseVault.Interop.IArchiveMetaData2.get_IndexData()
at QUADROtech.FlightDeck.EV.Ingest.Library.IngestExecutor.<>c__DisplayClass7_0.<Ingest>b__0(IContentManagementAPI contentManagementApi)
at QUADROtech.FlightDeck.EV.Ingest.Library.EnterpriseVault.ContentManagementAPIPool.Execute(Action`1 action, String archiveId, Int32 maxRetryAttempts)
at QUADROtech.FlightDeck.EV.Ingest.Library.IngestExecutor.Ingest(IngestMessage message)
at QUADROtech.FlightDeck.EV.Ingest.Library.PstProcessor.ProcessMessageInternally(Object messageObject)

Workaround

This is due to an issue between PST Flight Deck and the EV API being used. We are investigating this issue but a valid workaround maybe to downgrade the API to the previous major build of EV’s API.
 

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