Overview

During an Office 365 migration data is exported from Enterprise Vault but not ingested into Office 365 and following error is displayed in the log file:

2013-10-28 18:13:31Z|ERROR|P:4152|T:9|Ingest|Error while connecting to Office 365.
EXCEPTION: Microsoft.Exchange.WebServices.Data.AutodiscoverLocalException: The Autodiscover service couldn't be located.
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings[TSettings](String emailAddress, List`1 redirectionEmailAddresses, Int32& currentHop)
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetLegacyUserSettings[TSettings](String emailAddress)
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings(String emailAddress, List`1 requestedSettings)
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
at Microsoft.Exchange.WebServices.Data.ExchangeService.GetAutodiscoverUrl(String emailAddress, ExchangeVersion requestedServerVersion, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
at Microsoft.Exchange.WebServices.Data.ExchangeService.AutodiscoverUrl(String emailAddress, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
at ArchiveShuttle.Module.Office365.Exchange.Service.ConnectToServiceWithImpersonation(String mailAddress)
at ArchiveShuttle.Module.Office365.ExchangeServiceWrapper..ctor(Office365ImportCommandBase command, String mailbox, IngestType ingestType)
at ArchiveShuttle.Module.Office365.Ingest.IngestData(Office365ImportCommandBase excContainer, String mailbox, IngestType ingestType)

Solution

Add the value of Exchange Connection URL in the System Configuration, Office 365 Module screen, Connectivity section.

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