Issue
The following may be logged in the Archive Shuttle Core log file:
2015-07-28 14:45:26Z|3420| 18| WARN| GetCollectItemsCommands|No Database Connection found for Link: 20740831-1a35-e511-80b7-00155d01c105. Aborting. 2015-07-28 14:45:26Z|3420| 18|ERROR| GetCommandsImpl|Error while retrieving commands System.Data.SqlClient.SqlConnectionStringBuilder GetWithoutCache(System.Guid, Boolean) Link Database for Link 20740831-1a35-e511-80b7-00155d01c105 not found. at ArchiveShuttle.Core.Library.LinkDatabaseConnection.GetWithoutCache(Guid linkId, Boolean throwIfNull) at ArchiveShuttle.Core.Library.LinkDatabaseConnection.<>c__DisplayClass1.<Get>b__0(Guid i) at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory) at ArchiveShuttle.Core.Library.LinkDatabaseConnection.Get(Guid linkId, Boolean throwIfNull) at ArchiveShuttle.Core.Library.ItemRoutingNew.ItemRouterBase.AddBaseRoutings(ContainerMapping mapping, Boolean isExportProcessingComplete) at ArchiveShuttle.Core.Library.ItemRoutingNew.ItemRouterBase.AddRoutings(ContainerMapping mapping, Boolean isExportProcessingComplete) at ArchiveShuttle.Core.Library.ItemRouting.AddRoutingsForContainerMapping(ContainerMapping mapping, Boolean isExportProcessingComplete) at ArchiveShuttle.Core.Library.Command.CommandUtilities.GetExportCommands(Guid moduleId, Int32 commandCount, Func`4 commandRetrievalFunc, Boolean isExportProcessingComplete) at ArchiveShuttle.Core.Library.Command.CommandUtilities.GetExportCommands(Guid moduleId, Int32 commandCount, Func`4 commandRetrievalFunc) at ArchiveShuttle.Core.Library.Command.Retriever.PstExportCommands.Get(Guid moduleId, Int32 commandCount, String additionalInfo) at ArchiveShuttle.Core.WebServices.ArchiveShuttle.GetCommandsImpl(Guid moduleId, Int32 commandCount, String additionalInfo)
Solution
In order to export data from a source environment, system or location, an Archive Shuttle link database must be created from within the Archive Shuttle UI
