The default location for active mailboxes is the following folder location Recoverable Items\Purges\ – this is a hidden folder from the end user.

Note:

  • Items in the Recoverable Items folder aren’t calculated toward the user’s mailbox quota. In Exchange Online, the Recoverable Items folder has its own quota
  • Recoverable Items\Purges folder has its own quota – soft limit 20GB, hard limit 30GB. If litigation hold is enabled the quota is automatically increased from 30GB to 100GB for the primary mailbox and unlimited for the EOA (auto expanding feature is required)
  • Currently you can only ingest into the Primary Mailbox

 

The default location for leaver mailboxes is the following folder Journal Items

Note:

  • Currently you can only ingest into the Primary Mailbox

Changing the target folder

If you are planning to ingest into another folder, that is different from the default system policy Recoverable Items\Purges & Journal Items folder. A Folder Name Policy will be required. Navigate to:

Configuration > Naming Policies > Folder Name Policy

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