If the migration environment needs to use a web proxy to access HTTP or HTTPS sites on the Internet, then the Office 365 module needs to be configured to also route traffic that way.

  1. Log in to the server or workstation where the Office 365 Module is currently deployed using the account that is used to run the Journal Commander Office 365 Service.
  1. Find the folder where the module is installed, and locate the ArchiveShuttle.Module.Office365.exe.config file and open it in a text editor.
  1. Remove the <!—and –> from the line containing the ‘defaultProxy’ and set the value to be one of:

IEConfig

AutoDetect

WinHttpConfig

NoProxyServer

  1. Save and close the file.

Restart the Office 365 Module service using Windows Service Control Manager.

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