Category
Topic
Subtopic
Book
Unable to connect tenant to a sub-organization in a multi-tenant organization in TMS (4375156)
Getting permissions errors such as the following when trying to Setup Reporting and connect a tenant for the first time in a sub-organization:<br><br><img alt="Untitled.jpg" src="https://questsoftw...
Microsoft Permissions for Reporting (4311544)
To be granted access to Nova Reporting, you need to accept Microsoft permissions during the on-boarding process of connecting your tenant.
The "License Management" feature is grayed out in the Nova/365 Analytics menu (4373798)
The "License Management" feature won't be available and the option is greyed out as it is part of the DPC module and not the Reporting module. ... DPC needs additional setup and cost ...
Re-authorize Nova application (4368968)
Metadata collected via Graph API are not collected, or Azure AD application permissions changed Please use the steps below to re-authorize Nova Read-Only Access Azure AD application to update the p...
SOFTWAREONE - Service Account for reporting and CBA enablement (4369321)
Why the Service account for reporting has been in the "Pending" status for days and/or how to enable Certificate-based Authentication (CBA)? ... Microsoft disabled basic authentication an...
Re-authorize SoftwareONE 365 Analytics application (4368967)
Metadata collected via Graph API are not collected, or Azure AD application permissions changed. ... Please use the steps below to re-authorize SoftwareONE Cloud Insider - Read Only Azure AD applic...
How the Inactive Users by Service report in Nova/365 Analytics determine this data? (4373385)
What does the Inactive Users by Service report in Nova/365 Analytics categorize as an inactive user in Microsoft 365? ... Inactive users are those who have not logged in to Microsoft 365 for a spec...
No Data - Inactive Users by Service report. (4297379)
Inactive Users by Service report in Nova shows no data, but the Usage reports in the Microsoft 365 Admin Center has data there. ... The following possible issues have also been checked: ... The app...
Unexpected data in the MessageStats report related to Mimecast (4372466)
The Last Message Received in a Group List report isn't showing all records from the past and some date columns are displaying unexpected date values (i.e."0-Jan-1900") which are discr...
Uncommon measurements in Nova reporting data sources (4372305)
The implementation ETA for this is being targeted by the second week of August 2023.
User cannot log in or use Nova Reporting (4294167)
A user cannot log in to Nova Reporting and gets an "Access Denied" error message(s) Role(s) is missing for the account; therefore, the user has no rights to access Nova. ... <div class="Q...
Does Nova/365 Analytics have reports about Microsoft 365 Defender data? (4371435)
Are there reports available for Microsoft 365 Defender for endpoint? ... which is part of the Mail Traffic report.
How to generate a Redux trace (4294044)
When troubleshooting an issue in Nova, we may need to get a Redux trace. ... In this article we’ll explain how to generate a Redux trace. ... What’s a Redux trace? ... Redux is a predictable state ...
Using Record Type in Office 365 Audit Data (4289067)
The Record Type data field in Audit Database is a major addition to the Audit Data Source and is now available. ... For example you can see just Admin Operations (8) or any file that has been modif...
Troubleshooting why Azure information may not be populated for a user (4301417)
If not, then there is something more fundamentally wrong than syncing with TMS – we can’t get the data from Microsoft Graph, or the user didn’t use AAD login (notice IdentityProvider shows AzureAd ...
Additional information about how the Get On-Premises entities job works (4293659)
The agent executes a task called ‘Get On-Premises entities’ and this has some important options which should be considered. ... These options are: <ul><li>Match Group Organizational Unit</li><li>Ma...
Information about on-premise domains in Nova Delegation & Policy Control (4307257)
</b>You’ll need the correct elevated permissions to access this section, including administrator/delegated administrator access.</p> <p>Here is an example of the page:<br><img class="alignnone size...
How consent impacts initial data gathering in Delegation and Policy Control in Nova (4289005)
How consent impacts initial data gathering in Delegation and Policy Control in Nova <div class="pf-content"><h2>Introduction</h2> <p>In order for Nova to collect data from an Office 365 tenant cons...
Voice workloads key metrics overview in Nova (4289302)
Transponder beacons and workloads monitor a number of key metrics for both Skype for Business and for Teams. ... There are many results in the test results dialog for the voice workloads (Skype and...
Managing on-premise Active Directory Groups with Nova DPC (4289046)
There are some combinations of groups and user objects which aren’t compatible or allowed to be included in groups.</p> <h2>Details</h2> <p>Some objects can not be added as a members to groups, it ...
Processing configuration policies in an organization (4301480)
Processing configuration policies in an organization <div class="pf-content"><p>In many organizations a structure of organizational units will be built, and configuration policies in Nova Delegatio...
Local Active Directory users without UPN are not collected by Nova (4301382)
Local Active Directory users without UPN are not collected by Nova <div class="pf-content"><p></p><div class="QTRow"><div class="QTColumn"><div class="QTColumnText"> ... <p>In a hybrid Office 365 e...
Getting started with Nova Reporting (4289117)
It’s really easy to get started with Nova Reporting. ... Here’s a list of helpful articles to begin with: ... Getting Started with Nova Reporting (highly recommended) ... Nova User Guide
Getting more detail on mailbox data in Nova Delegation & Policy Control (DPC) (4289033)
Since the Office 365 and Azure platforms contain a lot of information only certain information is initially collected in relation to mailbox data. ... In this article we’ll see what is initially co...
Message displayed when trying to create a new channel in Microsoft Teams using Nova DPC (4294039)
This means that if you create a new channel in that same team with the same name within those 30 days Nova Delegation & Policy Control (DPC) will show an error when it tries to get Office 365 t...
New Product Association
- Self Service Tools
- Knowledge Base
- Notifications & Alerts
- Product Support
- Software Downloads
- Technical Documentation
- User Forums
- Video Tutorials
- RSS Feed
- Contact Us
- Technical Support
- View All