Issue
From time to time when using EVnearSync it might be necessary to upgrade Enterprise Vault. This article explains the best practice recommendations around how to do that.
Solution
The best practice to upgrade Enterprise Vault when using EVnearSync is:
Stop the following services:

  • EVnearSync Core Service on the EVnearSync application server
  • EVnearSync Agent Service on all Enterprise Vault servers

Upgrade Enterprise Vault as per normal
Start the EVnearSync services.

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