Suspended file logs "Access is denied" text in Migration agent log file

Issue Sometimes User’s files are not uploading because one or more files are in status “Suspended” which hold others files from uploading.   Migration Agent log file contains following error: 2016-04-19T12:41:41.9852231-07:00|Info|4|ClientCopyCore|ExecutingProcess.StartMonitor => Monitor.Start => ConnectionBreak.GetRunningState|Request to service page was successful 2016-04-19T12:41:41.9927559-07:00|Info|4|ClientCopyCore|<>c__DisplayClass74.<UpdateFileProgess>b__6b => WebServiceConnector.UploadProgress => CopyClientLogger.Info|Upload Progress FileID=-56003 Status=Suspended , Percentage=0, Text=Access is denied. Solution Change ofContinue reading Suspended file logs "Access is denied" text in Migration agent log file

Changing the number of Concurrent Ingestion

Changing the number of Concurrent Ingestion. Increase: Faster ingestion (more files/items at once) Decrease: Getting Ingestion errors because of throttling from Microsoft Office 365. Summary: To change the number of concurrent ingestion go to: 1. PST Flight Deck Admin console > Settings > Module Editor > Office 365 >  Number of Threads Set the number of how many concurrent ingestions will beContinue reading Changing the number of Concurrent Ingestion

Enable/Disable user for migration

Enable / Disable user for migration 1. Enable User: If a User needs to be enabled for migration, he needs to have a migration priority assigned. It can be done in FlightDeck Admin Console > Change Priority > Migration Priority   Migration priority can be set from 1 to “n“, where “n” is a number which can beContinue reading Enable/Disable user for migration

HOWTO: Change text /links in the Migration Agent pop-ups

Issue Sometimes you may want to change the default text or links used in the Migration Agent pop-ups, for example the link to PST Migration Guide. Solution The links and text in the pop-ups may be changed in the PST Flight Deck Admin Console: Settings > Migration Agent > tab “Language” > select the correct profile >Continue reading HOWTO: Change text /links in the Migration Agent pop-ups

Minimum Permissions required for Migration to Office 365

Issue In some organizations using a user with Global Admin rights is not desirable. This article describes an alternative approach. Solution For both PST Flight Deck and Archive Shuttle, a user can be giving a 'customized administrator' role, containing: Exchange Administrator User Management Administration This is shown in the screenshot below: With those options enabled, theContinue reading Minimum Permissions required for Migration to Office 365

The snapshot was not finished in time X sec! Console output: Console error

Issue In some situations Migration Agent may throw this error when creating a snapshot of an attached PST file: 2016-02-03T13:26:51.7105544-05:00|Info|4|ClientCopyCore |MonitorTask.ProcessFile => MonitorTask.DoPreCheck => PstSnapshotTask.Execute |The snapshot was not finished in time 360 sec! Console output: Console error 2016-02-03T13:26:52.7486802-05:00|Info|4|ClientCopyCore |MonitorTask.DoPreCheck => PstSnapshotTask.Execute => PstSnapshotTask.DeleteIncompleSnaphost|Deleted incomplete SnapShot of file after 2 seconds 2016-02-03T13:26:52.8229018-05:00|Warn|4|ClientCopyCore |MonitorTask.DoPreCheck => PstSnapshotTask.ExecuteContinue reading The snapshot was not finished in time X sec! Console output: Console error

HOWTO: Test that BITS uploads can occur

How to test that BITS uploads can occur Overview If you are having a widespread issues with uploading files or are just beginning your migration project it is sometimes useful to confirm BITS configuration on the PST Flight Deck (Flight Deck) server is able to upload files. The following discusses the process of testing theContinue reading HOWTO: Test that BITS uploads can occur

Not all emails are displayed after PST migration

Situation After a PST is successfully migrated into Exchange or Office365 a User might see the correct PST folder structure in their mailbox, but not all the migrated email items will be displayed in Outlook. Cause This behavior can be caused by the Offline Settings in the Outlook client when using Cached Exchange Mode.  ThisContinue reading Not all emails are displayed after PST migration