How to check if a user has Outlook rules set

Summary/Overview​​ Sometimes it may be necessary to see if a user has Outlook rules set. Prerequisites PST Flight Deck 6.2 or higher Steps 1. Go to the PST Flight Deck admin console > Settings > Windows Migration Agent > Agent. 2. Select Edit XML. 3. Add to the bottom: <CheckLocalOutlookRules>true</CheckLocalOutlookRules> 4. Click Save. If theContinue reading How to check if a user has Outlook rules set

Changing the location where Migration agent creates snapshot

Summary/Overview​​ Sometimes you might need to change the location where the Migration agent creates snapshot due to disk space limitations. Steps 1. Go to PST Flight Deck admin console > Settings > Windows Migration Agent > Agent. And, then open Edit XML. 2. Add to the bottom: <PSTLocalCache>%Temp%</PSTLocalCache> 3. %Temp% is default location on C:Continue reading Changing the location where Migration agent creates snapshot

Duplicate files processing by Migration Agent

Overview The Migration Agent is able to identify and process duplicate PST files found on the user’s workstations. An operator has several options for handling duplicate files. The settings can be changed through the PST Flight Deck console. Details Migration Agent can mark the files as Duplicate Files before upload. Criteria for Duplicate File statusContinue reading Duplicate files processing by Migration Agent

Extraction threshold explained

Overview This article provides details related to the Extraction Threshold setting in PST Flight Deck. Note You can set a threshold warning for the handling of corrupted PST files in PST Flight Deck. To do this, go to Settings > Environment > Advanced. There’s a column where this threshold can be adjusted. The setting triggersContinue reading Extraction threshold explained

How to disable rules in Outlook to move message to the PST file

Summary/Overview​​ Some users might have rules for moving emails from Outlook to PST files. This may be because some emails are missing in PST files during migration, as PST files are locked by the Migration agent when the migration starts. Prerequisites PST Flight Deck version 6.2 and higher. Steps In the PST Flight Deck adminContinue reading How to disable rules in Outlook to move message to the PST file

Issue: Migration Agent crashes

Overview Migration Agent crashes without any obvious reason. Migration Agent logs do not contain any errors. Details Error pop-up will be displayed: Solution This issue is caused by using the incorrect .NET framework version. To fix this issue, the correct .NET framework version must be used: Go to Migration Agent install directory. It is usuallyContinue reading Issue: Migration Agent crashes

How to configure PST Flight Deck server to use an alternate port for BITS uploads

How to configure a PST Flight Deck (FD) server to use an alternate port for BITS uploads Description: FD utilizes the BITS protocol to upload data from the FD Agent running on users’ workstations to a central processing directory, most commonly local to the PST Flight Deck. The BITS protocol is designed to run onContinue reading How to configure PST Flight Deck server to use an alternate port for BITS uploads

PST files are not being deleted by Source File Remover

Issue Sometimes a PST file is not being deleted by Source File Remover module. The affected PST file has been set to the status “Migration Complete”, but it is hanging in the “Running” status on the Source File Remover module:   There may be a few reasons why the source file deletion command hasn’t been executed for theContinue reading PST files are not being deleted by Source File Remover

Understanding of "Disk space threshold"

Summary In Settings -> Environment -> Advanced, can be found “Upload Monitor” section which is showing “Disk space threshold” Disk space threshold: On – If the disk space is set to “Limited” or “Off”, you need to free up the space under set value (in this case 70%) to get the full speed of uploadContinue reading Understanding of "Disk space threshold"