HowTo: Set up Shared Scanner to get config from PST Flight Deck

Overview  With PST Flight Deck 6.1 you can configure Shared Scanner from the PST Flight Deck console. Prerequisites PST Flight Deck version 6.1 or higher Shared Scanner Steps The configuration needs to be done on Shared Scanner and the PST Flight Deck side. First, configure the Shared Scanner. Here’s how: Log in to the serverContinue reading HowTo: Set up Shared Scanner to get config from PST Flight Deck

Requirements guide

This article describes the minimum requirements for Quadrotech’s FSA Migrator on an existing Symantec Enterprise Vault environment. It describes: Preparing for installation – A Checklist FSA Migrator Application Server Requirements Symantec Enterprise Vault Requirements Microsoft SQL Server Requirements Preparing for installation In order to successfully deploy FSA Migrator, there are a number of components ofContinue reading Requirements guide

FSA Migrator Configuration and Administration

This article explains how to configure, administer, and monitor Quadrotech’s FSA Migrator on an existing Enterprise Vault environment. It describes: Configuration of FSA Migrator Monitoring FSA Migrator Prerequisites It’s essential to have a working knowledge of: Microsoft Windows Operating Systems used in the deployment Enterprise Vault How Enterprise Vault is deployed in the environment AnContinue reading FSA Migrator Configuration and Administration

Syntax for the XLSX "Import User" function in Scheduled groups

Issue There is a functionality in PST Flight Deck to import users in XLSX file for schedule groups function (Manage -> Schedule groups -> Import users). This gives us the possibility to add the batch of the users specified in the XLSX file to created a scheduled group (e.g. schedule batch of the users for migration).Continue reading Syntax for the XLSX "Import User" function in Scheduled groups

Increasing the default timeout for Repair Module

Note: This solution works for PST Flight Deck version 6.2 and higher. From PST Flight Deck version 6.2 the default timeout for the Repair module is set to 240 minutes. Some larger files might require more than 240 minutes. You can find the failed repair module with the following exception: “WorkerId:[] QUADROtech.FlightDeck.PostProcess.UnresponsibleProcessTerminatedException: Worker process []Continue reading Increasing the default timeout for Repair Module

PST file fails migration. Error (401) Unauthorized logged

Issue: When using PST Flight Deck (FD) to move the content of PST files into an Office 365 target you may encounter some PST files that fail to successfully ingest. In review of the reason why, you find that the failure was triggered by 401 Unauthorized errors. Details: In review of the FD Admin ConsoleContinue reading PST file fails migration. Error (401) Unauthorized logged

Communication Ports used by EVnearSync

Issue During installation EVnearSync Core will create firewall rules on the local host to allow communication between EVnearSync agents, and the Core. These ports may also need to be opened on a proxy or firewall between the machines in the network environment, this article describes those ports. Solution The following ports are used for communicationContinue reading Communication Ports used by EVnearSync

HOWTO: Configure EVnearSync on Windows cluster environment

Issue A failover cluster is a group of independent computers that work together to increase the availability of applications and services. The clustered servers (called nodes) are connected by physical cables and by software. If one of the cluster nodes fails, another node begins to provide service (a process known as failover). Users experience aContinue reading HOWTO: Configure EVnearSync on Windows cluster environment

EVnearSync and support for Enterprise Vault 12

Issue   It might sometimes happen that EVnearSync Agent service is unable to start. If you are running on Enterprise Vault 12; an additional configuration change is required in EVnearSync Agent config file to resolve the issue. Solution If you are not running on the latest version of EVnearSync we recommend you to upgrade EVnearSync to the latestContinue reading EVnearSync and support for Enterprise Vault 12