Archive Shuttle Log File Date and Time Format

Overview Archive Shuttle servers are often installed in different time zones. Time and date in log files and user interface are unified and displayed regardless of geographic location. Solution Timestamps in Archive Shuttle are based on UTC (Coordinated Universal Time). Example of time and date in UTC from a log file: 2015-03-25 20:13:55Z|3876| 33| INFO|Continue reading Archive Shuttle Log File Date and Time Format

Migration of items to Exchange or Office 365 targeting specific folder

Issue Data from a source archive may be ingested into specific folder of target archive. This article explains how to do it for Exchange and Office 365 migrations. Solution On Archive Shuttle System Configuration screen, Exchange Import Module, resp. Office 365 Module tab, there is a setting called “Import Root Folder” where specific folder canContinue reading Migration of items to Exchange or Office 365 targeting specific folder

Archive Shuttle Logging Levels

Overview There are several logging levels in log files, that vary in severity. Solution Here are listed all allowed logging levels in order from most severe to least severe along with explanation and example when to use it: Fatal – The highest log level, only the most important information is logged – Minimum entries inContinue reading Archive Shuttle Logging Levels

Archive Shuttle renamed archives get renamed back

Issue During the migration of an archive with Archive Shuttle, the source and target archives may get renamed. They will have ‘Archive Shuttle’ added to them in order to make it easier to determine which archives have been processed. If Enterprise Vault policy is set to reset archive names, then this update made by ArchiveContinue reading Archive Shuttle renamed archives get renamed back

Stage 2 command AssignArchive fails

Overview The Stage 2 command, AssignArchive may fail with the following entries in the TRACE-enabled EV Provisioning module log file: 2013-08-16 05:57:35Z|INFO|P:7576|T:4|CoreCommands| -> Got 1 commands 2013-08-16 05:57:35Z|INFO|P:7576|T:4|Logic|Got Command AssignArchive 2013-08-16 05:57:36Z|INFO|P:7576|T:7|EVSharedArchives|AttachArchiveToLegacyMbxDn for Archive: [14E043F1265F59945BBEBB14CD7CBB5771110000L1-EV10-11.domain1.forest1.lab.quadrotech-it.com] | LegacyDN: [/o=QUADROTECHLABORG1/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=anko0017bf] 2013-08-16 05:57:36Z|WARN|P:7576|T:7|EVSharedArchives|Error occured while trying to Attach Mailbox to user. Mailbox /o=QUADROTECHLABORG1/ou=Exchange Administrative GroupContinue reading Stage 2 command AssignArchive fails

Archive Shuttle EV Export module logs error 'Catastrophic failure (0x8000ffff)'

Issue The Archive Shuttle EV Export module may log following error: 2015-02-10 19:57:39Z|6964| 12|ERROR|                                           Process|Error occured. ArchiveID: [1C135CD5DE6A12E478B3B09C37E68DBF31110000L1-EV10-11.domain1.forest1.lab.quadrotech-it.com] | ItemID: [c0328c2c-8dbb-ab67-0452-047dd31a3571]  Void Get(Int32) An internal failure occurred. Internal Error: ‘Catastrophic failure  (0x8000ffff)’.   at KVS.EnterpriseVault.Interop.IItem.Get(Int32 DetailLevel)   at ArchiveShuttle.Module.EVExportModule.ItemContentRetrievers.ContentRetrieverBase.FetchItem(IItem item, Int32 detailLevel)   at ArchiveShuttle.Module.EVExportModule.ItemContentRetrievers.StandardContentRetriever.FetchItem(IItem item)   at ArchiveShuttle.Module.EVExportModule.ItemContentRetrievers.ContentRetrieverBase.Process(EVArchive archive, Int32 commandId, Int32 mappingId, EVExportResultContinue reading Archive Shuttle EV Export module logs error 'Catastrophic failure (0x8000ffff)'