Archive Shuttle Native Format Import error: MAPI_E_LOGON_FAILED

  Issue When running an import to PST with a Native Format Import module you may encounter the error MAPI_E_LOGON_FAILED. 2020-05-15 07:20:38Z| 7840|server_name| 5|ERROR| OnStart|Service not started correctly. Void Logon(System.Object, System.Object, System.Object, System.Object, System.Object, System.Object) Error in MAPILogonEx: MAPI_E_LOGON_FAILED at Redemption.IRDOSession.Logon(Object ProfileName, Object Password, Object ShowDialog, Object NewSession, Object ParentWindowHandle, Object NoMail) at ArchiveShuttle.Module.NativeFormatImportModule.CommandExecution.InitializeRDOSession() atContinue reading Archive Shuttle Native Format Import error: MAPI_E_LOGON_FAILED

Archive Shuttle Re-create MAPI profile for NFI migration

In 9.8 version of Archive Shuttle it is now possible to re-create a MAPI profile. The feature allows to re-create a MAPI profile automatically or manually. Automatic re-creation of a MAPI profile When enabled the feature will re-create a MAPI profile in 2 ways 1) Based on an error message Default error message is MAPI_E_LOGON_FAILEDContinue reading Archive Shuttle Re-create MAPI profile for NFI migration

EV Export Module logs: The file or directory is corrupted and unreadable

Issue EV Export is logging The file or directory is corrupted and unreadable 2020-03-05 09:35:29Z|12512|server| 31|TRACE| ProcessAsMemoryStream|<< Finished FetchItem. ArchiveId: [0000000000000000000EV1, ItemId: [70b5f897-6e92-25d3-6e6e-36fae63e6f01] [257 ms] 2020-03-05 09:35:29Z|12512|server| 31|TRACE| CopytoStagingArea|>> Started CopyToStagingArea. ArchiveId: [0000000000000000000EV1, ItemId: [70b5f897-6e92-25d3-6e6e-36fae63e6f01] 2020-03-05 09:35:30Z|12512|server| 31|TRACE| CopytoStagingArea|<< Finished CopyToStagingArea. ArchiveId: [0000000000000000000EV1, ItemId: [70b5f897-6e92-25d3-6e6e-36fae63e6f01] [202 ms] 2020-03-05 09:35:30Z|12512|server| 31|TRACE| ProcessAsMemoryStream|<< Finished Getting Item asContinue reading EV Export Module logs: The file or directory is corrupted and unreadable

EV to EV message size discrepancy

Issue An increase in the original message size may be noted when migrating content from one Enterprise Vault location to another. For example a) Message size in source EV Archive b) Message size in target EV archive Solution Enterprise Vault (EV) records the message size originally noted from any item in its source. When theContinue reading EV to EV message size discrepancy

Verify closed PST file consistency

With new setting for Native Import Module Archive Shuttle is able to check consistency of PSTs. The functionality is turned off by default and needs to be enabled manually in Configuration > System Configuration > Native Import Module. It is important to note that this setting will affect performance the module. Processing time of theContinue reading Verify closed PST file consistency

HowTo: Set configuration and schedule per module

Overview From Archive Shuttle version 9.0 and newer is now possible to set a configuration and schedules for every module separately except admin module. Main advantage of this approach is to have different Archive and Item Parallelism than other modules.To change the configuration for each module follow below steps. Steps Navigate to Configuration -> ASContinue reading HowTo: Set configuration and schedule per module

Issue: EV export is treating all messages as folder-less

Overview It may happen that EV Export module will treat all items as folder-less. If such scenario happens it’s recommended to check items in EV SQL if they have the Storage Path Id. This article describes how to troubleshoot the issue when the storage path for items is present in EV SQL but EV ExportContinue reading Issue: EV export is treating all messages as folder-less

How to remove all Enterprise Vault buttons from Outlook

Overview:  After migration from EV to O365 it may be necessary to remove Enterprise Vault experience from Outlook. This can be achieved by running Stage2 commands in precise order described in this article. Steps:  Removing of whole EV experience will need to be done in 2 workflows.  Create first workflow containing Office365RemoveVirtualVault and Office365RemoveEVButtons.Office365RemoveEVButtons willContinue reading How to remove all Enterprise Vault buttons from Outlook

EV to EV Stage 2 commands fail on: The file exists

ISSUE It may happen that you will encounter below error while migrating to EV as target. The error may appear in any Stage 2 command that is processed by EV Provisioning module. 2018-11-28 21:20:52Z|1021|server_name| 38| INFO| ProcessCommand|Got Command ZapArchivePermissions 2018-11-28 21:20:52Z|1021|server_name| 38|DEBUG| Get|Got Command ZapArchivePermissions 2018-11-28 21:20:52Z|1021|server_name| 38| INFO| ZapArchivePermissions|ZapArchivePermissions for [test_8DED0C946ADCCAAF9F1EE093F1110000EV] 2018-11-28 21:20:52Z|1021|server_name| 38|TRACE|Continue reading EV to EV Stage 2 commands fail on: The file exists