Archive Shuttle modules may log: Internal error: There is not enough memory on the device running SQL Server Compact to complete this operation.

Issue Archive Shuttle modules may log: 2018-07-12 05:37:17Z|8412|tvbazurecopy04| 51|ERROR| TransferImportResultsToCore|Error while transmitting items. Void Open(Boolean) There is not enough memory on the device running SQL Server Compact to complete this operation. at System.Data.SqlServerCe.SqlCeConnection.Open(Boolean silent) at System.Data.SqlServerCe.SqlCeConnection.Open() at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) at System.Data.Common.DbDataAdapter.Fill(DataTable[] dataTables, Int32Continue reading Archive Shuttle modules may log: Internal error: There is not enough memory on the device running SQL Server Compact to complete this operation.

GUI is showing: Link database has not been updated for more than 3 days

Issue Archive Shuttle may show the following warning in the GUI about Link database licensing: Link database has not been updated for more than 3 days Solution Use the following SQL statements on the ArchiveShuttleDirectory Database: UPDATE Link SET LicenseData = NULL UPDATE ScheduledTask SET RunNow = 1 WHERE ScheduledTaskId = 4 This will runContinue reading GUI is showing: Link database has not been updated for more than 3 days

Determine SourceOne Base Path

Overview Setting up the Basepath in Archive Shuttle menu: Configuration -> SourceOne/EMX Environment -> Add Environment -> SourceOne/EMX BasePaths Solution If data resides on the Centera do not set up SourceOne/EMX BasePaths, leave the column empty. The IP addresses and PEA files are pulled directly from SourceOne DB. If data resides on other data storageContinue reading Determine SourceOne Base Path

SourceOne module may log: Unable to retrieve Transport Message Headers

Issue You may encounter the error Unable to retrieve Transport Message Headers during a migration from Source One archive manager. Here’s an example of the error:  2018-03-16 12:39:02Z|7000|s1 server| 22|ERROR| SaveItems|Item export failed! Item Identifier: [201401%2014123456789%1234567895464684498999898], Bucket Id: [-3515994502517958093], Mapping Id: [1], Routing Id: [12345678]. Error msg: Timefinity.Messaging.Library.Journal.JournalReconstructionException: Unable to retrieve Transport Message Headers! at Timefinity.Messaging.Library.Journal.JournalReconstructor.UpdateJournalProperties(MapiStorageContinue reading SourceOne module may log: Unable to retrieve Transport Message Headers

Which Office 365 license to use for "Leavers", or "Virtual Journal"

Overview Archive Shuttle has ability to provision mailbox in Office 365 and set flags like “Legal Hold”, “Hide from GAL”, etc for “Leavers”, or “Virtual Journal” type of migrations. Details There are several differences between each Office 365 Plan/License Options and it can be check here or here. The biggest difference from the migration perspectiveContinue reading Which Office 365 license to use for "Leavers", or "Virtual Journal"

How to troubleshoot EV Collector Errors/Issues

Issue The following article references further articles with specific EV Collector Errors/Issues that have been observed when doing migrations with Archive Shuttle Solution Modules report an API error Archive Shuttle EV Collector Module Logs: MAPI_E_CORRUPT_DATA EV Collector and Exchange Import module may log a MAPI_E_FAILONEPROVIDER EV Collector logs errors relating to AutoSecurityDesc EV Collector CommandsContinue reading How to troubleshoot EV Collector Errors/Issues

Find a migrated item in an Enterprise Vault archive based on the SaveSet ID

Issue Sometimes it might be necessary to search for an archived (original) item in the Enterprise Vault archive based on some item properties of a migrated item, eg. SaveSet ID. Solution It is necessary to follow these three steps: Find the SaveSet ID of a migrated item. Give permissions on the Enterprise Vault archive you want toContinue reading Find a migrated item in an Enterprise Vault archive based on the SaveSet ID

Restricting Access to Archive Shuttle

Issue In some environments it may be necessary to restrict access to Archive Shuttle to a small group of users. This article explains how to do that. Solution With IIS in Windows 2008 R2 or Windows 2012 R2, an additional IIS Feature can be added called ‘URL Authorization’. When that is added, an additional optionContinue reading Restricting Access to Archive Shuttle

Find overall amount of storage used in Zantaz EAS

Issue It is often necessary to find the overall amount of storage used in Zantaz EAS. Solution In order to find this out use the following SQL script in attachments. SELECT COUNT(USERS.USERID) as [No Archives], SUM(P4.[No Messages]) as [No Messages], ROUND(SUM(CAST(P4.[Compressed Size GB] as real)),2) as [Total Vol GB] FROM (SELECT USERID, COUNT(MSGID) AS [NoContinue reading Find overall amount of storage used in Zantaz EAS

PST File Name Policy Tokens

Issue In Archive Shuttle it is possible to create additional filename policies for migration to PST with the Native Format Import Module. Solution The following tokens are available when deciding on a new file name policy for finalized PST files: In Archive Shuttle 7.0 and later, these policies can be defined in the user interface.Continue reading PST File Name Policy Tokens