O365 Exports Stops Due to Licensing Error

Issue Sometimes O365 exports might be stopped due to licensing errors. This error may be shown in the Archive Shuttle UI: Error while contacting Licensing Webservice: The request channel timed out while waiting for a reply after 00:10:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on theContinue reading O365 Exports Stops Due to Licensing Error

Provide End Users with PSTs for oversize messages

Issue In some migrations the target environment might have a known limit related to item size. For example: – Migrations back to Exchange might have message size limits set by administrators – Migrations to Office 365 have limits governed by Microsoft. In this article we will cover how to provide users with these items inContinue reading Provide End Users with PSTs for oversize messages

DELL / Quest Archive Manager module collection settings

Issue Mailbox collection, Item collection and Item-size collection per mailbox from Dell Archive Manager databases could utilize a lot of CPU/RAM/disk I/O on the SQL server, and in the end the SQL job could be suspended. Solution The following configuration options were added to the DELL Archive Manager module:   SqlIncludeCount – enable/disable item count collectionContinue reading DELL / Quest Archive Manager module collection settings

Folder path migration filter performance penalty

When using a Folder Path migration filter to migrate items from specific folder, or to exclude specific folder from migration, it can have a performance penalty. Overview Before you can use the Folder Path migration filter, you have to enable the Collect Extended Metadata setting on the EV Collector ‘System Configuration’ setting tab, which willContinue reading Folder path migration filter performance penalty