Why am I being asked to authenticate for Azure app?
When logging into our new authentication platform, customers that have previously used Azure Active Directory Single Sign-on Login (AAD SSO Login) will be asked to authenticate a new app called Quadrotech Platform. Previous users of our Radar platform will have authenticated the Office 365 Reports app at an earlier time. It may seem confusing thatContinue reading Why am I being asked to authenticate for Azure app?
Menu does not display and interface appears empty
Known issue The user interface may appear to not load any menus, and may look like this: Solution This issue occurs when there is no license or trial license applied to the tenant. Using the Tenant Management System a trial or full license needs to be applied to the tenant.
Top User Activity
The SharePoint Top User Activity Report shows which users have been the most active within SharePoint for a given timeframe. The Chart shows the most active users. The table has individual entries for all users within the time frame selected. It can be exported. As with all of the reports, this information can be customized, filtered, andContinue reading Top User Activity
SharePoint Site Usage Report
The SharePoint Site Usage Report shows aggregate SharePoint usage by Site. It is a great report to get a sense of what sites are the most active. The report shows a list of sites and then core statistics on Page views and visits as well as storage data. The table has the following columns: The name ofContinue reading SharePoint Site Usage Report
User Interface displays a message about throttling
Issue The following may be seen in Mailbox Shuttle: Microsoft throttles ingestion into Office 365 mailboxes and Personal Archives. This can lead to slow migration rates with Mailbox Shuttle. In most circumstances, we are able to detect the messages that come back from Office 365 and the result of that is the information shows inContinue reading User Interface displays a message about throttling
Minimum on-premises Exchange roles required to migrate a mailbox with MailboxShuttle
Issue Some organizations have heavy restrictions on providing a service account that is within the “Organization Management” role. This article describes a alternative set of permissions to meet the requirements of a MailboxShuttle deployment. Solution MailboxShuttle requires elevated rights in order to synchronize Active Directory (AD) and on premises Exchange environment(s). When the “Organization Management” roleContinue reading Minimum on-premises Exchange roles required to migrate a mailbox with MailboxShuttle
Mailbox Shuttle Status Definitions
The following is a list of the migration statuses in Mailbox Shuttle with the associated description. Queued – The mapping has been put into the Mailbox Shuttle system Queue and is waiting to be picked up by the module. Then it will be picked up by the Microsoft Exchange Mailbox Replication Service. (MRS) Not StartedContinue reading Mailbox Shuttle Status Definitions
Skype Activities per Day
The Skype Activities per Day report is a great way to get a sense of the pattern of Skype usage as well as to dig deep into the types of Skype activities users have been undertaking. The chart will display, based on the data range, the trends of usage for overall conferences. The report canContinue reading Skype Activities per Day
Mailbox Shuttle: Microsoft Office 365 Support and Throttling
Issue: Microsoft throttles ingestion into Office 365 mailboxes and Personal Archives which can lead to slow migration rates with Mailbox Shuttle. This article explains the parameters that should be relaxed by Microsoft. Solution: For customers with over 1000 accounts, the customer can create a ticket with Microsoft Support to make the following changes to theContinue reading Mailbox Shuttle: Microsoft Office 365 Support and Throttling
Yammer Activities
This report shows you how your users are using Yammer. The chart displays a bar for the top ten users of Yammer based on the number of messages posted. This can be expanded from the default 7 day data up to 180 days if the data has been gathered for that long. The Data Table The dataContinue reading Yammer Activities