Issue
The Archive Shuttle Office 365 module may log the following error:

2015-02-20 16:24:18Z|1712| 16|ERROR| ProcessFailedResult|Error while ingesting Item with Id [XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX] ItemRoutingId: [XXXXX] Error: [System.NotSupportedException: [EWSSingle][user@test.com (Archive)]: File [\\HOSTNAME\StagingArea\LinkID\ContainerID\MappingID\ItemID] was not processed (Folder: [GroupWise Archives\Inbox]). ---> Microsoft.Exchange.WebServices.Data.ServiceResponseException: The request failed schema validation: The 'http://schemas.microsoft.com/exchange/services/2006/types:EmailAddress' element is invalid - The value '' is invalid according to its datatype 'http://schemas.microsoft.com/exchange/services/2006/types:NonEmptyStringType' - The actual length is less than the MinLength value.
at QUADROtech.ExchangeWebServices.Connection.EWSExecutor.CallService(Action`2 actionToExecute, String smtpAddress)
at QUADROtech.ExchangeWebServices.EWS.SingleIngest.Ingest(IEnumerable`1 items, IIngestContainerSetup ingestContainerSetup)
--- End of inner exception stack trace ---]

Solution:
The error means that there are messages with empty recipient, to ingest such items follow steps below which will replace the empty recipient with a fake non-configurable email address invalid@email.address
1) Navigate to the System Configuration screen in Archive Shuttle UI.
2) Check the “Allow import of messages with empty recipient e-mail” setting in the General System Setting table.
3) Save the changes.

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