Issue
The Archive Shuttle Office 365 / Exchange Import module may log the following error:

2015-04-01 15:37:11Z|1154| 15|ERROR|                                       CallService|[user@test.com]: Exception during call to Exchange Service.  Void InternalReadElement(Microsoft.Exchange.WebServices.Data.XmlNamespace, System.String, System.Xml.XmlNodeType)
An element node 'soap:Envelope' of the type Element was expected, but node 'Autodiscover' of type Element was found.
   at Microsoft.Exchange.WebServices.Data.EwsXmlReader.InternalReadElement(XmlNamespace xmlNamespace, String localName, XmlNodeType nodeType)
   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ReadResponse(EwsServiceXmlReader ewsXmlReader)
   at Microsoft.Exchange.WebServices.Data.SimpleServiceRequestBase.ReadResponse(IEwsHttpWebResponse response)
   at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute()
   at Microsoft.Exchange.WebServices.Data.ExchangeService.BindToFolder[TFolder](FolderId folderId, PropertySet propertySet)
   at QUADROtech.ExchangeWebServices.Folders.FolderHandler.GetRootFolder(ExchangeService service)
   at QUADROtech.ExchangeWebServices.Folders.FolderHandler.RetryFunction[T](Func`1 func, Int32 retryCount)
   at QUADROtech.ExchangeWebServices.Folders.FolderHandler.GetCachedRootFolder(ExchangeService service)
   at QUADROtech.ExchangeWebServices.Folders.FolderHandler.<>c__DisplayClassd.<GetOrCreateFolderImpl>b__9(ExchangeService service, NetworkCredential credential)
   at QUADROtech.ExchangeWebServices.Connection.EWSExecutor.CallService(Action`2 actionToExecute, String smtpAddress)
2015-04-01 15:37:11Z|1154| 56|ERROR|                             GetOrCreateFolderImpl|Unable to load folder [Inbox] for mailbox [user@test.com] failed.  Void InternalReadElement(Microsoft.Exchange.WebServices.Data.XmlNamespace, System.String, System.Xml.XmlNodeType)
An element node 'soap:Envelope' of the type Element was expected, but node 'Autodiscover' of type Element was found.
   at QUADROtech.ExchangeWebServices.Connection.EWSExecutor.CallService(Action`2 actionToExecute, String smtpAddress)
   at QUADROtech.ExchangeWebServices.EWS.SingleIngest.Ingest(IEnumerable`1 items, IIngestContainerSetup ingestContainerSetup)

Solution
Check if the Auto Discover URL in System Configuration screen for the Exchange Import Module or Office 365 Module is correct.

Print Friendly, PDF & Email