Issue
The Archive Shuttle Exchange Import module may log the following error:
AIP ingest method:

2015-04-22 20:59:41Z|4684|  5|ERROR|                       CreateHttpWebRequestContent|[AIP][test.user@domain.com]: Error while loading payload  Void .ctor(IStorage)
Object reference not set to an instance of an object.
   at Timefinity.Messaging.Library.CompoundFile.CompoundStorage..ctor(IStorage storage)
   at Timefinity.Messaging.Library.Message.Load(IStorage storage, Boolean allowViolations, Boolean fixNamedPropStorage)
   at Timefinity.Messaging.Library.Message.Load(String path, Boolean allowViolations, Boolean fixNamedPropStorage)
   at QUADROtech.ExchangeWebServices.AIP.ItemAIP.LoadPayload(String requestedServerVersion, Boolean disablePastReminders, IMailboxInfo mailboxInfo)
   at QUADROtech.ExchangeWebServices.AIP.IngestHandler.CreateHttpWebRequestContent(List`1 itemsInternal, IMailboxInfo mailboxInfo, IFolderHandler folderHandler, IngestCollectionResult result)
2015-04-22 20:59:41Z|4684|  5|TRACE|                                       HandleError|Handling error for item [Item:[ItemId] Mapping:[1] Routing:[4]] exception: [System.NullReferenceException: Object reference not set to an instance of an object.
   at Timefinity.Messaging.Library.CompoundFile.CompoundStorage..ctor(IStorage storage)
   at Timefinity.Messaging.Library.Message.Load(IStorage storage, Boolean allowViolations, Boolean fixNamedPropStorage)
   at Timefinity.Messaging.Library.Message.Load(String path, Boolean allowViolations, Boolean fixNamedPropStorage)
   at QUADROtech.ExchangeWebServices.AIP.ItemAIP.LoadPayload(String requestedServerVersion, Boolean disablePastReminders, IMailboxInfo mailboxInfo)
   at QUADROtech.ExchangeWebServices.AIP.IngestHandler.CreateHttpWebRequestContent(List`1 itemsInternal, IMailboxInfo mailboxInfo, IFolderHandler folderHandler, IngestCollectionResult result)]

EWSBatch ingest method:

2015-04-22 20:59:43Z|4684|  5|ERROR|                                       LoadMessage|Unable to load MSG file [\\HostName\StagingArea\LinkId\ContainerID\ContainerMappingId\ItemId]  Void .ctor(IStorage)
Object reference not set to an instance of an object.
   at Timefinity.Messaging.Library.CompoundFile.CompoundStorage..ctor(IStorage storage)
   at Timefinity.Messaging.Library.Message.Load(IStorage storage, Boolean allowViolations, Boolean fixNamedPropStorage)
   at QUADROtech.MessageParser.Timefinity.MessageReader.LoadMessage(String fileName)

EWSSingle Ingest method:

2015-04-22 20:59:43Z|4684| 17|ERROR|                                       LoadMessage|Unable to load MSG file [\\HostName\StagingArea\LinkId\ContainerID\ContainerMappingId\ItemId]  Void .ctor(IStorage)
Object reference not set to an instance of an object.
   at Timefinity.Messaging.Library.CompoundFile.CompoundStorage..ctor(IStorage storage)
   at Timefinity.Messaging.Library.Message.Load(IStorage storage, Boolean allowViolations, Boolean fixNamedPropStorage)
   at QUADROtech.MessageParser.Timefinity.MessageReader.LoadMessage(String fileName)
2015-04-22 20:59:43Z|4684| 17|ERROR|                                      <Ingest>b__5|[EWSSingle][[test.user@domain.com (Primary)]: File [\\HostName\StagingArea\LinkId\ContainerID\ContainerMappingId\ItemId] was not processed (Folder: [Inbox]).  Void Load(QUADROtech.MessageParser.Interfaces.IMessageReader)
Exchange item is null, Load message was not succesfull.
   at QUADROtech.ExchangeWebServices.EWS.ItemEWS.Load(IMessageReader messageReader)
   at QUADROtech.ExchangeWebServices.EWS.SingleIngest.<>c__DisplayClassd.<Ingest>b__5()

Solution
When ever you see such error please contact our support department, and provide log files and sample items for further investigation.

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